It sounds/looks like you have already canceled the label because it's not used until it has been scanned by the carrier. It will take some time before you see a credit. Is anyone else having trouble voiding a label today? When I go to the shipping labels page and click on void in the drop down menu a blank page pops. I printed a shipping label. The buyer never paid. The item never shipped. It has been more than 5 days and now I have realized that I cannot void the. Does anybody know how to fix this problem? When I got it running again, the label wasn't in the buffer so I had to print another label. Answers 0. Meet other eBay community members who share your passions. I just encountered this problem, and there seems to be no way to process a corrected first-class international label via either PayPal or eBay. Is there something I need to ebay cant void shipping label